1 (347) 465-3509
Rosa's Pet Care
Frequently Asked Questions
Your Questions Matter—And We’re Here to Answer Them
At Rosa's Pet Care, we know how important it is to feel informed, secure, and confident when choosing care for your beloved animal companions. Whether you're a new client exploring our services or a returning pet parent preparing for your next booking, our Frequently Asked Questions (FAQ) section is designed to provide clear, helpful answers to the most common inquiries we receive.
This resource serves as a quick guide to understanding how we operate, what services we provide, and what makes our care truly Worthey of your trust. From service availability and safety standards to pricing, booking, and specialized pet care—we aim to anticipate your needs and offer honest, detailed responses that put your mind at ease.
If you don’t see your specific question listed, our team is always available to assist you personally. Because at Rosas Pet Care, your peace of mind is just as important as your pet’s well-being.
Compassionate care starts with clear communication—and we’re here for you every step of the way.
Rosa's Pet Care FAQ's
What areas do you service?
What is the difference between dog walking and in-home pet sitting?
Are your team members trained and background checked?
We proudly serve all five boroughs of New York City: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island.
Are your team members trained and background checked?
What is the difference between dog walking and in-home pet sitting?
Are your team members trained and background checked?
Yes. Every Rosa's Pet Care provider undergoes a rigorous background check, is insured and bonded, and receives ongoing training in pet CPR, first aid, and species-specific care. Safety, professionalism, and compassion are our top priorities.
What is the difference between dog walking and in-home pet sitting?
What is the difference between dog walking and in-home pet sitting?
What is the difference between dog walking and in-home pet sitting?
Dog walking is typically a short-duration service (15 to 60 minutes) focused on exercise and potty breaks. In-home pet sitting involves a longer visit or overnight stay, including feeding, medication, playtime, and companionship in your home, ideal for pets who need full care while you’re away.
Rosa's Pet Care FAQ's
Do you offer services on weekends and holidays?
Can you administer medications or care for pets with special needs?
Can you administer medications or care for pets with special needs?
Yes. Rosa's Pet Care is available 7 days a week, including weekends and all major holidays. We recommend booking holiday and peak travel times early to ensure availability.
Can you administer medications or care for pets with special needs?
Can you administer medications or care for pets with special needs?
Can you administer medications or care for pets with special needs?
Absolutely. We specialize in Special Needs & Medication Support Services and are trained to administer oral medications, topical treatments, insulin injections, and more. We also provide care for pets with chronic conditions, mobility issues, or behavioral challenges.
Do you offer overnight pet care or boarding?
Can you administer medications or care for pets with special needs?
Do you offer overnight pet care or boarding?
Yes. We offer in-home overnight pet sitting, where a professional sitter stays at your residence with your pet from evening through morning. This allows your pet to stay in their familiar environment while receiving dedicated care and companionship.
Rosa's Pet Care FAQ's
Do you offer services on weekends and holidays?
Do you offer services on weekends and holidays?
Do you offer services on weekends and holidays?
Yes. Rosa's Pet Care is available 7 days a week, including weekends and all major holidays. We recommend booking holiday and peak travel times early to ensure availability.
How do I book a service or consultation?
Do you offer services on weekends and holidays?
Do you offer services on weekends and holidays?
You can book services or request a consultation via:
- Our website’s Contact Form
- Phone:
- 1 (347) 465-3509
- Email: info@rosaspetcare.com
Once your request is received, we will contact you to confirm availability and finalize care details.
Do you offer emergency or last-minute services?
Yes, we do our best to accommodate emergency and same-day bookings, especially for established clients. Availability is based on schedule and location, so we recommend calling or texting for immediate assistance.
What types of animals does Rosa's Pet Care care for?
Rosa's Pet Care proudly provides services for all types of animals—not just dogs and cats. We care for birds, reptiles, amphibians, rabbits, guinea pigs, ferrets, turtles, fish, exotic species, and more. Each care plan is customized based on your pet's species, personality, and unique needs.
What makes Rosa's Pet Care different from other pet care providers?
What makes Rosa's Pet Care different from other pet care providers?
Rosa's Pet Care stands out because of our personalized approach, inclusivity, and wide range of services. We don’t just care for pets—we build long-term relationships with families. Our trained team provides professional, compassionate, and trustworthy care tailored to every animal’s lifestyle, species, and personality. We’re not just pet caregivers—we’re family to your pet when you can’t be there.
What happens in case of an emergency while I’m away?
Do you provide services during weekends and holidays?
Do you provide services during weekends and holidays?
In the event of an emergency, we will immediately contact you and your designated emergency contact. If needed, we will transport your pet to the nearest veterinary clinic or emergency animal hospital. We always follow any emergency protocols you've provided and update you in real time.
Do you provide services during weekends and holidays?
Do you provide services during weekends and holidays?
Do you provide services during weekends and holidays?
Yes, Rosa's Pet Care is available 7 days a week, including holidays and weekends. Due to high demand during peak times, we recommend scheduling holiday services in advance to secure your preferred dates.
What services do you offer?
Can I have the same care taker for m pet at all times?
Can I have the same care taker for m pet at all times?
We offer a wide range of pet care services, including:
- Dog walking (standard, group, puppy, senior, and fitness walks)
- In-home pet sitting (drop-ins, extended care, and overnight stays)
- Transportation & veterinary escort services
- Exotic and non-traditional pet care
- Special needs and medication support
- Pet photography & videography
- Day care and night care options
Can I have the same care taker for m pet at all times?
Can I have the same care taker for m pet at all times?
Can I have the same care taker for m pet at all times?
YES!!!
At Rosa's Pet Care, we understand how important consistency is for both pets and their owners. Whenever possible, we make every effort to assign the same trusted caretaker to your pet for each scheduled visit. Building a strong bond between your pet and their caretaker not only promotes comfort and trust, but also ensures personalized care that’s informed by familiarity with your pet’s unique needs, temperament, and preferences.
In cases of scheduling conflicts, emergencies, or extended absences, we will always inform you in advance and assign a qualified team member who has been fully briefed on your pet’s care plan. Rest assured, all of our caregivers are trained, vetted, and committed to providing compassionate and professional service every time.
If you'd like to request a specific caretaker on an ongoing basis, simply let us know and we will gladly do our best to accommodate your preference.